Privacy Policy

1. Introduction

At Teach Exchange ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.teachexchange.ca or use our platform.

Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name
• Email address
• Billing address
• Payment information
• Profile information (e.g., profile picture, biography)
• Account credentials

2.2 Non-Personal Information

• Browser type
• Operating system
• IP address
• Pages visited
• Time and date of visits
• Referring website

3. How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain our platform
• To process transactions and manage your account
• To send you transaction confirmations and receipts
• To respond to your inquiries and provide customer support
• To send you marketing and promotional communications (with your consent)
• To improve our platform and user experience
• To detect, prevent, and address technical issues or fraudulent activities
• To comply with legal obligations

4. Disclosure of Your Information

We may share your information with the following parties:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• The right to access your personal information
• The right to rectify inaccurate or incomplete information
• The right to erasure of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent

To exercise these rights, please contact us at support@teachexchange.ca.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

8. Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@teachexchange.ca.